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WishList247 Help Center 

 

WishList247 is your source for one of the world's largest assortments of DVD Movies, video's, games, electronics and so much more.  Shop at WishList247 and you'll find we offer thousands of product, fast delivery and great customer care!

In addition to a massive product offering of name brand manufacturers, Wishlist247 has developed a shopping experience that makes it easy to find the products you want, at a price you can afford.

Amazon.com is committed to being Earth's most customer-centric company. With this in mind, we've made it easier than ever for you to get answers to your burning questions.

If you can't find your answer in our Help pages, you may choose to e-mail or phone us. We're eager to help you!

Customer Service Department: 1-800-201-7575

 
Do you need help making a return?

You may return new, unopened items sold and fulfilled by Amazon.com within 30 days of delivery for a full refund. Items should be returned in their original packaging. We'll also pay the return shipping costs if the return is a result of our error. Just visit our online Returns Center, and we will guide you through the process and even supply you with a return mailing label you can print out.

Visit the Returns Help page to contact Amazon.com customer service about making a return.

Take Action Now -- Your Account

Need to find out where your stuff is?  Want to print an invoice or make a change to an order?  Need to update your account settings?

The Your Account page offers tools that let you take control of your orders, account settings and experience on the Amazon.com website.

Shipping Restrictions

Warranty issues and manufacturer restrictions prevent us from shipping certain products to all geographical locations. You'll be notified while placing your order if we're unable to ship specific items to the address you've selected. Below are some general guidelines for items shipped by Amazon.com to the following destinations:

Books that require special handling because they are extremely heavy (for example, multi-volume sets) can be shipped only to locations within the U.S. Please also check the product detail pages for this and any other item-specific shipping restrictions.


 



 

Alaska and Hawaii Addresses

Most items can be shipped to Alaska and Hawaii addresses, except:

  • grocery items
  • gourmet food items

Additionally, some items from our Tools & Hardware and Outdoor Living stores can't be shipped to Alaska or Hawaii if they are extremely heavy, oddly-shaped, or considered hazardous. Check the item's product detail page for eligibility and available shipping options. Only specific shipping options may be available for some addresses. Available shipping options will appear at checkout when you enter a shipping address.

APO/FPO Addresses

Most items can be shipped to APO/FPO addresses, except:

  • cell phones and service
  • computers
  • furniture
  • grocery items
  • gourmet food items
  • outdoor living items
  • Target@Amazon.com items

Additionally, some apparel, camera and photo, electronics, health and personal care, housewares, jewelry, software, sports, and tools and hardware items cannot be shipped to APO/FPO addresses. Check the item's product detail page for eligibility.

Learn more about shipping to APO/FPO addresses.

U.S. Protectorates (including Puerto Rico)

Only the following items can be shipped to U.S. Protectorates:

  • baby items
  • books
  • DVDs
  • music
  • software
  • toys
  • VHS videos
  • video games

Learn more about shipping to U.S. Protectorates.

Prisons

Amazon.com delivers to penitentiaries, but we strongly suggest you contact the prison first to confirm that they accept deliveries and to note any special regulations the prison might have. Some prisons don't allow delivery of hardcover books. Others place a limit on the number of items contained in a package.

We're unable to affix any special labels or instructions to the packages and on the outside will indicate only the destination address, our company name, and our return address. We also cannot allow gifts to be sent anonymously to inmates; the sender's billing address will appear on the order invoice.

Because inmates cannot sign for deliveries, packages must be sent via U.S. Mail. While Amazon.com often sends packages via U.S. Mail, we also use UPS, FedEx, and Airborne/DHL. Unfortunately, there is no way for customers to request a specific shipper. To avoid delivery problems, you might consider having the items shipped to you and then shipping them to the penitentiary via U.S. Mail.

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